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Entry Point: Operational Resilience & EA Mapping

Resilience You Can Prove

Since 31 March 2025, UK regulators no longer ask whether you have mapped your important business services — they ask whether you can prove the map is current.

For: CIO, CTO, Head of Technology Risk or Enterprise Architecture lead in a UK bank, insurer, asset manager, building society, or critical-infrastructure operator

The Regulatory Facts

31 Mar 2025
full-compliance deadline for mapping, testing and impact tolerances
FCA PS21/3 · PRA SS1/21
Annual
minimum required review cadence for services, tolerances and mapping
FCA, Insights and Observations, 2024
2026
FCA review of firms' one-year-on self-assessments, with direct engagement on findings
FCA, Insights and Observations One Year On
Leader
Bee360 in the SPARK Matrix for Enterprise Architecture Management
Quadrant Knowledge Solutions, 2021–2024

The Challenge

The Question Has Shifted From Whether the Map Exists to Whether It Is Current

The FCA and PRA operational resilience regime reached full enforcement on 31 March 2025. By that date, in-scope firms had to have performed mapping and testing sufficient to remain within impact tolerances for each important business service — and the obligation did not end there: mapping and tolerances must be reviewed at least annually, or whenever the business materially changes. One year on, the FCA has reviewed firms' annual self-assessments and set out where practice is strong and where it falls short, engaging directly with firms on its findings.

For many firms, the map lives in spreadsheets assembled for the deadline — a point-in-time artefact describing a business that has since changed. Every application, dependency, third party and team behind an important business service must be identifiable today, not as of last March. Firms that treat resilience mapping as an annual documentation exercise are accumulating a quiet liability: the gap between what the self-assessment asserts and what the estate actually looks like.

Trusted by leading organizations

Voice of the Regulator

[…] remain within impact tolerances for each important business service.

Financial Conduct AuthorityPolicy Statement PS21/3, "Building operational resilience," 2021

The Bee360 Solution

A Map Rebuilt Once a Year Is a Photograph. The Regulator Is Asking for a Live Picture.

Bee360 maintains the connection between important business services and everything behind them — applications, dependencies, suppliers, owners, change activity — as a continuously current model rather than a periodic exercise. When an application is replaced or a third party changes, the map changes with it, and the annual self-assessment becomes an export of living data rather than a reconstruction project. Bee360's Fast-Track approach builds the initial service-to-application picture in weeks, deliberately starting from what the regulation requires rather than from exhaustive architectural modelling.

Analyst recognition: Bee360 is a SPARK Matrix Leader for Enterprise Architecture Management (Quadrant Knowledge Solutions, 2021–2024) and appears in Gartner's Magic Quadrant for Enterprise Architecture Tools (2025) — the discipline underpinning service-to-application mapping.

Take the Next Step

Find Out Where Your Map Has Silently Aged

Download the Guide

EAM Fast-Track Guideline

How to build a decision-grade architecture picture without a multi-year modelling programme.

Read the Guide

Talk to Us

Request a Mapping Currency Review

A structured session comparing your March 2025 self-assessment baseline against your estate as it stands today, identifying where the map has silently aged.

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Proven Results

Results Across Industries

Leading organizations trust Bee360 to transform their IT governance. These are measurable outcomes — not theoretical projections.

Phoenix Contact

Orchestrating digital transformation for over 900 stakeholders. Reduction of the global performance billing process from weeks to one day with automated planning.

Weeks → 1 Day
Billing process transformation
Flender

Complete IT transformation achieving 360-degree visibility across global operations. From Excel-based planning to integrated IT management.

360° Visibility
In 4 months
Vetropack

IT transformation from reactive cost center to strategic business partner. IT maturity achieved in 1 year that typically takes 3–5 years according to Gartner benchmarks.

1 Year
To 3–5 year maturity
Phoenix Contact

"Despite the COVID-19 pandemic and a major organizational change, we were able to secure fiscal year planning in Bee360 in a very short period of time. With the concepts of Clausmark and Bee360, we achieved financial transparency across the entire CDO and IT portfolio."

Guido Küster
Guido Küster
Chief Information Officer
Phoenix Contact GmbH & Co. KG
Ypsomed

"With Bee360's capacity management, I have a clear view of the time our team spends on daily IT services and ongoing optimizations. This allows me to demonstrate solidly that our IT department is already heavily involved in projects, and that prioritization is necessary."

Christian Reinmann
Christian Reinmann
CIO
Ypsomed AG
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